How to utilize issues


Issues

With issues, you can manage your organizations maintenance operations. Add an issue where it’s needed, and you can also easily send service requests and stay up to date with progress/changes made. When issue’s status is changed – it will be updated to map.

 

How to create an issue  – read more in How to add assets, issues and notes

 


Person in charge

Add the person in charge (A) to an issue, so that person will stay up to date with alterations. This could be someone in charge of subcontracting or alike. The person in charge will receive emails when:

  • Person in charge is assigned
  • The status of an issue is updated
  •  A service request is created and/or updated

Note! You will not receive the emails if you assign yourself as a person in charge.


Status 

With issue status (B) you can easily change the status of an issue, without a need to add a service request.

Anyone can update the status from the drop down options: Open, Ongoing, Repaired or On hold

Note! If an issue has a service request, the status is not shown. 


Service requests

You may send service requests (C) to the subcontractors responsible for handling the repair immediately and get regular updates regarding the progress of that request. Multiple service requests may be added to one issue. See more about service requests in Service requests for assets and issues

Note! When the issue’s status is other than open, service requests cannot be added 

This website uses cookies
https://www.gisgro.com/

GISGRO saves certain data to enhance the user experience. You agree to this when you use gisgro.com.

GISGRO saves certain data to enhance the user experience. You agree to this when you use gisgro.com.

Customize

Customize

OK

OK

Necessary cookies
Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Marketing and analytics
Marketing and analytics

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We might use anonymous data for third party applications, such as Google.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We might use anonymous data for third party applications, such as Google.

Accept selected
Accept selected