Policies

Quality policy

We connect everyone in the port through visualized data. Our role as your partner is to ease your business and the transition to a digital work environment from safer and smoother operations to better asset management, and virtually everything in between.

GISGRO Values include four aspects:

Courage

• We set our goals high
• We find solutions regardless of the size of the problem
• We proudly do our thing without compromising on what we believe in

Humanity

• We are our own selves
• We are easily approachable
• We listen

Honesty

• We openly express our views
• We are not afraid discuss difficult things or raise issues, when needed
• We provide feedback

Persistence (Sisu in Finnish)

• We don’t give up before it’s agreed to be the best option for everyone involved
• We always find ways to do things better
• We deliver what we promise

Our innovativeness and customer-oriented approach make us the leading experts in port management information systems, and we aim to keep that lead by focusing on superior quality. The company management and personnel are dedicated to constantly improving the quality of our products and services by updating our technical competence and our personnel’s expertise. We have procedures to measure and monitor performance and quality and identify nonconformity. We are dedicated to fulfilling customers’ and other stakeholders’ requirements and continuously reviewing and improving our quality management system.

Environmental policy

Protecting our environment

GISGRO operates in software business which doesn’t itself create significant environmental impacts. However, we are committed to the protection of the environment and work to minimize the impact on the environment wherever possible. Our company is founded in a beautiful town surrounded by nature, so we recognize the importance of the environment and are committed to:

• Abide by, and where possible exceed, all relevant legislation,
• develop efficient software designed to work to high standards and with the smallest possible life-cycle emissions,
• minimize environmental impacts caused by transportation by encouraging employees to use carbon-neutral means of transport and online meetings when appropriate,
• work to reduce the use of resources such as energy and water, and re-use and recycle materials where possible,
• respect the community in which we are located regarding all environmental issues,
• raise awareness and understanding of environmental issues through training and other activities.

By constantly improving our environmental management system we give our best effort to conserve nature and prevent pollution.

Occupational health and safety policy

People behind GISGRO

We recognize that personnel are the key to the company’s success. The health, safety, and wellbeing of our staff is the number one priority. All applicable health and safety laws, regulations, and collective agreements are complied with. We ensure that risks in the workplace are identified, health and safety objectives set and monitored, and that the personnel’s skills and knowledge for maintaining and improving wellbeing are up to date. Providing work equipment which supports good ergonomics is one way to prevent any injuries or harm to employees’ health.

We consider the atmosphere in the working place being important aspect of occupational well-being. Transparency and equality are major values in our business culture. Personnel are encouraged to maintain good health by offering opportunities to exercise. The health and safety management system is constantly improved in co-operation with the employees.

Information security policy

Booming digitalization increases information security risks for companies. At GISGRO, the certified information security management system guarantees a high level of information security for our own operations, as well as managing our clients’ information assets. We want to be vanguards of information security in our industry.

The starting point of the development of our information security comes from the requirements of legislation, our clients, and other stakeholders. In all our operations we protect the usefulness, integrity, and confidentiality of information. The purpose of information security management is also to maintain operations in a state of emergency, while securing the information assets of our clients. We regularly evaluate the risks, monitor the information security system and changes in the environment, and constantly develop our operations.

We ensure compliance and continual improvement of the information security system, and make sure the personnel have the needed knowledge and resources to fulfill the requirements of the information security policy and guidelines. Management sets an example of safe procedures and communicates the importance of information security to the stakeholders. The management team also ensures that the information security policy and guidelines lead the work at all levels of the organization.

AI policy

We at GISGRO believe that advanced tools should be utilized whenever possible as using such tools generally yields into more efficient working and better quality. However, new technologies often come with some downsides which must be addressed. This policy states how machine learning tools generally known as artificial intelligence (AI) are handled in our work.

The gist of using AI tools in GISGRO:

• Only public information should be entered into non-authorized tools. This is because often public or free tools use their user inputs as training data. This may lead to unauthorized disclosure
• Use only outputs you can verify. Sometimes AI tools hallucinate answers which are incorrect or outright dangerous. Any output which is not verifiable may not be used.
• Authorized tools are ok to use. GISGRO has a list of approved tools which is updated from time to time. These tools have been checked for proper handling of data; the entered data is not used to train the model, GDPR, etc.
• We recognize that using AI tools has its environmental impact, and hence the use is to be limited for work-related purposes.