Integrated management system policy

This policy reflects GISGRO’s dedication to building a sustainable and future-ready digital ecosystem for ports and maritime stakeholders. As a digital platform serving the maritime industry, we are deeply aware of the environmental, social, and governance challenges facing our sector. This policy outlines our commitment to six key areas identified through our materiality assessment, applies to all GISGRO operations, employees and stakeholders, and integrates our approach to quality, environmental management, occupational health and safety, and information security.

Climate Change

We recognize that climate change poses both immediate and long-term risks to infrastructure, including data centers and port facilities. GISGRO actively contributes to climate resilience by helping clients prepare for extreme weather events through smart digital tools. Internally, we monitor our carbon footprint and reduce emissions by encouraging remote work, minimizing travel, and optimizing energy use in our offices. Our environmental management system is certified according to ISO 14001 standard, constantly improved, and we closely follow and comply with the developing environmental legislation and regulation. These efforts strengthen our risk mitigation and resilience in case of emergency and align with our broader goal of supporting sustainable infrastructure development across the maritime sector.

Talent & Development

Our people are the heart of our innovation. We invest in continuous learning, mentoring, and industry engagement to ensure our team remains at the forefront of technological advancement. In addition to complying with regulatory requirements for occupational health and safety, by fostering a culture of collaboration and curiosity we empower our employees to grow professionally while driving GISGRO’s competitiveness and creativity. Health and safety risks in the workplace are identified with regular audits and incident reporting system and mitigated in collaboration with healthcare professionals and our team. Our health and safety management system is constantly improved and complies with ISO 45001 standard. The commitment to workplace wellbeing development also strengthens our employer brand and helps us attract and retain top talent.

Responsible & Resilient Supply Chain

A resilient supply chain is essential to deliver reliable services. Our evaluation of suppliers is based on sustainability, ethics, and regulatory compliance. This ensures that our partnerships reflect our values and that we remain agile in the face of global disruptions. Our approach follows ISO 9001 standard, and emphasizes transparency, risk management, and long-term resilience.

Human Rights

Respect for human rights is fundamental to our operations. We uphold international standards across our supply chain and ensure compliance with labor laws and collective agreements. Our policies promote fair treatment, safe working conditions, and ethical sourcing. By embedding human rights into our business practices, we reinforce our reputation as a responsible and trustworthy partner.

Big Data, AI & Privacy

As a data-driven platform, we take privacy and ethical technology use seriously. GISGRO adheres to GDPR and ISO 27001 standards, ensuring robust data protection and cybersecurity. We train our teams on information security and responsible development, while maintaining clear policies that govern how data is collected, processed, and used. GISGRO supports the use of advanced tools like AI to improve efficiency and quality, while recognizing the need to address potential risks. Only authorized tools may be used with non-public data, and all AI-generated outputs must be verifiable to ensure safety and accuracy. Our commitment to privacy-by-design principles ensures that our clients can trust us with their most critical information

Governance

Solid governance and commitment from the top management is the backbone of our quality strategy. Our leadership team plays an active role in supporting the implementation and enhancement of our integrated management system. We define clear roles and responsibilities for overseeing processes supporting quality, sustainability and safety of our operations. We integrate valid quality objectives and key performance indicators for e.g. customer satisfaction, environmental and financial performance, information security and safety observations to our management and development processes. Our operations are guided by salient international standards, ensuring that we manage financial, reputational, and operational risks effectively and handle possible deviations promptly according to our guidelines and processes. Through regular management reviews, internal and external audits, and transparent reporting, we continuously improve our practices and management systems for quality, environment, health and safety, and information security.

This policy is reviewed annually or whenever significant changes occur in our operations or regulatory environment. It is made available to all relevant parties and communicated both internally and externally to ensure widespread understanding and alignment.

Kirsi Hänninen, CEO, GISGRO