Privacy Policy
Update 1.1.2023: The company name changed to GISGRO, removed Stripe from the chapter “Links to other sites”.
Update 25.4.2023: Added email for Data Protection Officer.
GISGRO Ltd (“we”, “us”, “GISGRO”, or “Company”) operates websites https://www.app.gisgro.com and https://www.gisgro.com (the “Service”). This Privacy Policy (“Privacy Policy”) document contains the principles how we collect, use, distribute, process and analyze your personal data when you use our Service on your device, e.g. personal computer, mobile phone, tablet or similar device (“Device”). We collect your personal data in order both to provide high-quality Service to you and improve our Service.
Types of data collected
When you use our Service or visit the website above we may collect data from you. The data we collect from you may be:
(i) personal data, such as your name, email address, mobile phone number, your login information, IP address (“Personal Data”);
(ii) usage data, such as your browser type, browser version, the time and date of your visit;
(iii) cookies, such as short-term session cookies, preference cookies, analytics cookies, social media cookies and marketing cookies and other cookies;
(iv) web beacons and other tracking data;
(v) information on payment of Service subject to applicable practices of third party payment service provider.
Cookies are small text files sent by us to you. Cookies are saved by your Device either during your whole browsing session or they might be saved for a longer period. We use cookies in order to improve the quality of our Service, gather statistical information of our Service and target and customize our Services to you. The amount and quality of cookies may vary regarding how you use our Services. Cookies may be sent both by us and by a third party.
You may choose to opt-out some or all cookies, for instance third party cookies. If you opt-out cookies either in full or in part, some parts of our Service might be unavailable for you and the quality of our Service may dramatically decrease You can opt-out cookies in your web browsers settings.
Web beacon is a file or pixel which are used in conjunction of cookies. Web beacons may be used for statistical or advertisement purposes in order to track whether you have, for instance, opened a specific link or to track the web page you have earlier visited. Web beacons may be invisible pixels.
Any information collected based on such measures shall be deemed as personal data only if it can be linked to you. Otherwise the data shall be deemed as non-personal data.
Use of Personal Data
We collect Personal Data only to the extent necessary for the use of the Service and maintain the customer relation between us and you.
We may use Personal Data and data collected from you
1. To make available and uphold the Service for you;
2. To inform you about changes to our Service and contact you as Service user;
3. To allow you to participate in features of our Service when you choose to do so;
4. To process the data for the purposes of providing you our customers with higher quality services and marketing;
5. To offer you customer care and support;
6. To provide analysis or valuable information so that we can improve the Service;
7. To monitor the usage of the Service;
8. To detect, prevent and address technical issues; and
9.To optimize digital marketing and surveys with third party service providers.
Transfer of Personal Data and other data
We do not transfer your Personal Data to third parties. However, we may transfer your Personal Data to companies belonging to the same company group or to our partners that are maintaining or marketing the Service.
Your Personal Data is stored in one or several protected servers within the EU and the ETA countries and only our personnel may have access to such servers. Your Personal Data information shall not be transferred or disclosed outside the EU and/or the ETA countries without your written consent.
We may transfer other data than Personal Data to companies belonging to the same company group or to our partners, potential business partners, such as third parties who analyze data on behalf of us or provide digital marketing services. If we transfer and/or disclose any data, we require that our business partners, such as third part web analytics service providers, have reasonable technical and organizational measures to protect any disclosed data against unauthorized use. However, no method in the internet or electronical storage is deemed to be 100 % secure and thus we cannot guarantee absolute data security.
We have the right to disclose your Personal Data if the disclosure is required
– by law;
– to protect our legal or statutory rights;
– to protect the safety of our Service or the safety of the users of your Service or the public; and
– to prevent a wrongdoing in conjunction of our Service.
Payment surveillance purposes require no other transfer of Personal Data than user account information in order to connect Your payment of Service to You.
Analytics
We use third party web analytics services, such as Google Analytics and Facebook Analytics, in order to measure and evaluate the use of our Service. Third party web analytics service providers may use your data created in conjunction of your use of our Services. Third party analytics service providers do not use or handle your Personal Data delivered by you to us. However, the third party service providers’ own user terms may entitle such third parties to use information related to cookies or beacons etc.
Google Analytics is a web analytics service operated by Google Inc. Google Analytics uses cookies to monitor your use of the Service. Google Analytics collects data how you use our Services and uses that data for monitoring, analyzing, advertising and provision of both our Services and Google’s services in the Internet. Google may use the collected data to tailor the ads of its own advertising network. You can opt-out Google Analytics by installing an opt-out browser add-on.
More information about Google Analytics and Facebook Analytics can be found at https://www.google.com/policies/ privacy/partners/ and https://analytics.facebook.com/.
Consent
If you use this website or register as a user to our Services, you shall submit your consent to these terms and agree, for instance, to this Privacy Policy.
We may ask your consent if it is required by law or if we deem it otherwise appropriate. If you do not give your consent, we reserve the right not to provide you with certain Services if the offering of such Service requires the use of your Personal Data.
Withdrawal of consent
You have the right to withdraw your consent regarding the use of your Personal Data. If you do so, we will not process your Personal Data based on your consent any more and you will be not able to use our Services appropriately anymore. Please note that the use of Services requires registration and thus also the use of Personal Data. You are at any time entitled to request that we shall not process your Personal Data for direct marketing purposes.
Links to other sites
Our Service may contain links to other sites. Those sites are not operated by us. We take no responsibility whatsoever of the privacy policies or the safety of those sites. You are responsible for the possible consequences that are caused to you or your Personal Data if you have clicked links to other sites that are not operated by us.
Updating the Privacy Policy
We may change our Privacy Policy from time to time. We recommend you review our Privacy Policy regularly. If we update our Privacy Policy, we shall add the date from which the amendments are applicable. You will be informed separately on all crucial amendments to this document.
Contact us
For general inquiries concerning this Privacy Policy or the way how GISGRO Ltd processes your Personal Data, please send an e-mail to the following address:
dpo@gisgro.com